At Money Bear Clothing, we are committed to delivering your orders in a timely and efficient manner. Below is our shipping policy to help you understand how we handle the shipping process.
1. Processing Time
- Order Processing: All orders are processed within [insert processing time, e.g., 1-3 business days]. Orders are not processed on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. If you do not receive this email, please contact us at Bbeco2021@gmail.com.
2. Shipping Rates and Delivery Times
- Standard Shipping: We offer a flat rate of $3 for all orders within the United States. Delivery time is estimated to be within [insert delivery time, e.g., 5-7 business days] after the order is processed.
- International Shipping: [If applicable, include details about international shipping rates and delivery times, or state that international shipping is not available.]
3. Shipping Carrier
- We use [insert shipping carrier, e.g., USPS, UPS, FedEx] to deliver our products. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
4. Shipping Address
- Please ensure that your shipping address is correct and complete. We are not responsible for any delays or delivery failures due to incorrect or incomplete addresses.
5. Delivery Delays
- While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances (e.g., weather, carrier delays). If your order is significantly delayed, please contact us, and we will do our best to resolve the issue.
6. Lost or Damaged Packages
- Lost Packages: If your package is lost during transit, please contact the shipping carrier with your tracking number. If the issue is not resolved, contact us, and we will assist you.
- Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether through a replacement or refund.
7. International Shipping
- [If applicable] We currently do not offer international shipping. We only ship within the United States.
8. Shipping Restrictions
- We do not ship to P.O. boxes or military addresses (APO/FPO/DPO).
9. Contact Information If you have any questions or concerns regarding our shipping policy, please contact us:
- Email: Bbeco2021@gmail.com
- Phone: (267) 678-8193